Court Reservation Policy: Courts may be reserved no more than 48 hours in advance. Payment is required at the time of booking to hold the reservation for all bookings.
Cancellation Policy- Court & Private Lessons: Cancellations require no less than 24 hours notice to avoid full charge of the booking price
Cancellation Policy- Programs: All program cancellations must be submitted in writing NationalCampusPrograms@usta.com. Court reservations may be cancelled up to 24 hours in advance of the reservation time to avoid full charge of the booking price.
Make-up Policy for Programs: Players who have registered for full session programs will not be offered in-class makeups for missed classes. We will now offer the student to participate in a "Makeup Program" scheduled on a day at the end of the session. Students who miss a class must notify the Programs office at NationalCampusPrograms@usta.com register for this 1-day makeup opportunity. Spaces will be limited. Credits, refunds, or carryovers will not be offered if you are unable to attend the makeup opportunity given or miss more than 1 class (make-up policy subject to change).
Make-up Policy for Camps: No make ups for any missed portion, days or weeks for adult or junior camps
Standards for Conduct: By creating a profile at the USTA National Campus all players, parents, and spectators also agree to our Standards For Conduct policy. We expect coaches, players, parents of players and spectators to be considerate of others, display courteous behavior including appropriate language and exhibit a spirit of cooperation. Your presence at the USTA National Campus is a privilege to be respected and your cooperation in abiding by posted rules, signs or verbal instructions from our professional staff is expected
Class/Court Schedules: Court locations and Pro Staff assignments may and will vary during session.
Coaching Policy: Court rentals are for playing purposes only. Lessons, coaching, and instruction are permitted only by our USTA professional tennis staff.
Please also read our Program Policies