TPSTC


Welcome to our brand new court management system! We believe this platform will help us continue to improve our operations as well as your membership experience. We look forward to seeing you on the courts!

Reservation Policy:

  • Court availability can be checked online at any time.
  • Courts can be reserved up to one hour in advance before court time for 30 minutes, 1 hour, or 1.5-hour time slots. Members are REQUIRED to add ALL participants for each reservation and pay the guest fees (when applicable). Members can bump players ONLY if no other courts are open at that time.

Cancellation Policy:

  • Court reservations and cancellation fees are the responsibility of the person who booked the reservation.
  • We ask that members cancel their court reservation within 15 minutes after court time to allow other members to potentially book that court. In the event of no show during prime playing hours.

Operating Hours:

  • Sunday-Thursday: 10:30am-9:00 pm
  • Friday, Saturday: 10:30am-10:00pm

How to Reserve an Open Court Time:

1. Click Book Courts at the top of your screen.

2. Select the time section to see availability.

3. Choose the date by using the arrows (top left) or by clicking the date at the top-left portion of the page.

4. Choose by clicking the RESERVE button at that time slot.

5. Complete the reservation form, including whether you would like to reserve spots for you and each family member.

You will get an email confirmation.

CLICK HERE FOR A VIDEO on member Mobile App Training for Reservations and Events

Cancellation Policy

  • Court reservations and cancellation fees are the responsibility of the person who booked the reservation.
  • We ask that members cancel their reservation at least 2 hours in advance of their reservation time.

How to Cancel a Reservation:

1. Click MY PROFILE at the top-right portion of your screen.

2. Find the date & time of upcoming reservation you wish to cancel. Click the DETAILS button on the right.

3. Click the red CANCEL RESERVATION button in the upper left.

4. Click CANCEL RESERVATION.

 

To add family members to your account please visit this article:

https://intercom.help/courtreserve/en/articles/4185548-adding-family-members-to-a-family-account

 

Please feel free to contact our staff at any time to reserve courts, cancel reservations, or ask a question. We are here to help!

To reserve time, sign-up for clinics, and have full access to Court Reserve in an even easier format, please download the Court Reserve mobile app!

For any questions, contact:

Doug Matthews, Director of Tennis,  (513) 328-3214

Hanna Minor, TPSTC Tennis Co-Chair, hannaminor@gmail.com

Katie Waterson, TPSTC Tennis Co-Chair, katie@watersongarner.com